Accident FAQs
You’ve been in an accident – What now?
- Contact your insurance company and report the accident
- Your adjuster will take all of the details and try to maintain who is at fault. The adjuster will either waiver or apply your deductible accordingly, once a claim has been made.
- The adjuster will send a damage appraiser to the collision Shop that your vehicle is at to assess and negotiate the repair damage.
- When your vehicle has received approval for repair, the shop will contact you to sign a repair order before proceeding with the repairs.
- Parts are ordered and a body technician is assigned to repair your vehicle.
- Your vehicle is then sent to paint and prep.
- The vehicle is then ready for parts assembly and the detail department clean-up.
This procedure can take anywhere from two to seven business days depending on the amount of damage.
Click HERE to download and print our Accident Check List.

